Dr Free Gift & BOGO

Why is a gift goal not being displayed on the progress bar?

APP SETUP

Why is a gift goal not being displayed on the progress bar?

If a gift goal is missing from your progress bar, it is likely due to a mismatch in the requirement metrics used for your goals. Here’s a detailed explanation:

Why Does This Happen?

The progress bar can only display one type of metric at a time:

  • Subtotal Requirement: Goals based on the cart’s total monetary value.
  • Item Count Requirement: Goals based on the number of items in the cart.

 

How to Fix This

To ensure all your goals are displayed on the progress bar:

  1. Choose One Metric Type: Set all your goals to use the same requirement metric, either subtotal or item count.
  2. Adjust Existing Goals: Update any mismatched goals to align with your chosen metric.

 

Why Is This Limitation in Place?

The progress bar is designed to visually track a single metric for simplicity and clarity. Displaying multiple metrics simultaneously could confuse customers and diminish the user experience.

By standardizing your gift goals to use the same metric, you can ensure a consistent and effective display on the progress bar.