Can I use my main or original product as a free gift instead of creating a new listing?
APP SETUP
CREATE FREE GIFTS
HOW TO'S
PROMOTE YOUR FREE GIFT
GIFT INVENTORY
GIFT FRAUD
FAQS
TROUBLESHOOTING
Unfortunately, our app does not support using your main or original product directly as a free gift. Here’s why:
Why Is a Duplicate Listing Required?
Our app Dr Free Gift, BOGO Buy X Get Y relies on creating a duplicate product listing for the free gift. This ensures:
- Clear Distinction: The duplicate product serves as a separate, no-cost item, enabling the app to track and manage it effectively as a gift.
- Functionality: The app’s logic and features are designed specifically around this duplicated product workflow, which allows it to prevent misuse and provide a seamless free gift experience.
Are There Other Options?
If you want to use your main product as the gift without creating a new listing, you might need to explore other free gift apps. Some apps might offer solutions that don’t rely on a real product listing for the gift. However, this depends on the app’s architecture and Shopify’s platform capabilities.
Why Our App Is Designed This Way
The duplicate-product approach is intentional because it provides better control over free gifts and prevents potential issues like customers accidentally purchasing the gift item at its original price. While this design limits flexibility, it ensures reliable functionality and minimizes complications.
If using your original product as a gift is critical to your store’s strategy, we recommend researching alternative apps that may support this feature.