How to uninstall your Shopify Free Gift app properly?
APP SETUP
CREATE FREE GIFTS
HOW TO'S
PROMOTE YOUR FREE GIFT
GIFT INVENTORY
GIFT FRAUD
FAQS
TROUBLESHOOTING
Properly uninstalling Dr Free Gift, BOGO Buy X Get Y app requires a few important steps to ensure your store continues to function smoothly after removal. Follow this guide to safely remove the app while maintaining your store’s integrity.
Important Pre-Uninstallation Steps
Before initiating the uninstallation process, you must:
A. Delete All Gift Products
- Remove all gift products created through the app
- This prevents these items from being accidentally added to carts after app removal
- Without the app’s protection, gift products could be manually added to carts without meeting any goals
B. Alternative: Set Gifts to Draft State
- If you plan to reinstall the app later
- Access your Shopify Products admin page
- Set each gift product to DRAFT status
- This allows you to reactivate them later
Uninstallation Process
After completing the pre-uninstallation steps, follow these instructions to remove the app:
- Go to your Shopify admin panel
- Navigate to Settings > Apps and sales channels
- Locate our app in the list
- Click Delete in the app’s row (after clicking dots on right)
- Confirm deletion in the confirmation message
Post-Uninstallation Verification
After uninstallation, verify that:
- All gift products have been removed or set to draft status
- No ghost gift products remain accessible in your store
- Your cart and checkout processes function normally
Important Notes
- The uninstallation process is managed by Shopify
- Skipping the pre-uninstallation steps may lead to unwanted gift products remaining accessible
Following these steps ensures a clean uninstallation while maintaining your store’s functionality.